Ultra Golf Carts, Inc.

Frequently Asked Questions

Everything you need to know about buying, shipping, paying for, and maintaining your golf cart.

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🛒Orders & Buying

Yes. Ultra Golf Carts, Inc. sells both new and used golf carts, along with parts and accessories.

Both options are available. You can browse and order through our website, or call our team directly at (303) 269-1838.

No. We use a no-pressure sales approach and are happy to answer questions on your timeline, not ours.

Every used cart passes the same multi-point inspection as our new inventory, with necessary repairs completed and honest disclosure of its condition before it's listed. See our Quality Assurance page for details.

🚚Shipping & Delivery

Yes, we ship golf carts, parts, and accessories to all 50 U.S. states, in addition to offering local pickup in Riverside, CA.

Most orders are delivered within 1–3 business days of order confirmation.

Yes. Every cart arrives fully assembled, inspected, and ready to drive — no setup required.

We charge a flat rate shipping fee, shown clearly at checkout before you complete your order. See our Shipping & Delivery page for full details.

Yes, a signature is required at the time of delivery, so please make sure someone is available at the delivery address.

💳Payment & Tax

We accept credit card and bank transfer only. We do not currently accept cash, checks, or other payment types. See our Payment Policy for details.

Applicable California sales tax applies to orders delivered within California. See our Sales Tax Policy for full details.

Yes, we accept valid resale certificates from licensed dealers and resellers. Contact us to submit your certificate before ordering.

Yes. Credit card payments are processed through a secure payment gateway, and we do not store full card numbers on our systems.

🛡Returns & Warranty

Yes, golf carts can be returned within 7 days of delivery, with no restocking fee. See our Return & Refund Policy for full terms.

Parts and accessories are not eligible for return, but defective or incorrect items can be exchanged.

Yes, new golf carts are covered by the full manufacturer warranty for that brand and model.

Manufacturer defects on new carts are handled under the full manufacturer warranty, separate from our standard return policy. Contact us and we'll guide you through the process.

🔍Quality & Inspection

Our multi-point checklist covers battery and charging, brakes, tires and wheels, electrical systems, motor and drivetrain, steering and suspension, body and frame, and a final road test. See our Quality Assurance page for the full list.

Inspections are performed by a mix of our experienced in-house team and certified technicians, depending on the work required.

Yes, both new and used carts go through the same multi-point inspection standard before they're offered for sale.

We follow a formal battery recycling and disposal process for batteries collected during trade-ins or replacements. See our Environmental Policy for details.

🏠About the Company

We're located at 7205 Arlington Ave Unit B, Riverside, CA 92503, with nationwide shipping available.

Call us at (303) 269-1838, or use the contact form on our Contact page.

Yes, we carry a mix of electric and gas golf carts to fit different needs and preferences.

Quality, honesty, fair pricing, fast service, and community — see our Core Values page to learn more about what guides how we do business.

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Still Have Questions?

Our team at Ultra Golf Carts, Inc. is happy to help with anything not covered here.

Ultra Golf Carts, Inc. · 7205 Arlington Ave Unit B, Riverside, CA 92503
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